Employment

If you are looking to become part of an energetic team in a fast-growing business, Community Choice Credit Union may be the right fit for you.  We are an established, growing, and successful financial institution with offices located in Des Moines, Clive, Johnston, Altoona, Ankeny, and Ames having business relationships in all 99 counties of Iowa. 

Community Choice has the following openings:

HR Assistant

We currently have an opening in our Johnston Administrative office for a highly motivated, enthusiastic, self-starting individual to assist the HR Manager and staff of Community Choice Credit Union. The successful candidate will possess courtesy and tact and the ability to build and maintain relationships with staff.  A high level of trust is required as the work involves extensive employee contact dealing with personnel matters that can be sensitive in nature.  Prior Financial Institution background would be a plus, but not a requirement.

Job Description
• Prepare and post advertisements for job openings
• Conduct initial screening of applicants, scheduling interviews and performing background investigations for potential candidates
• Perform initial new employee orientation including benefits explanation and enrollment
• Assist with the administration of the credit union's employee benefit programs performing applicable on-line enrollments and changes and answering employee benefit related questions  
• Assist with FMLA administration and tracking
• Maintain the Employee Handbook providing consistency between Handbook and CCCU policies
• Create and maintain up to date job descriptions
• Prepare and submit HR related compliance and benefit reports
• Conduct timely post-employment actions including benefit terminations and COBRA administration
• Prepare and conduct HR related training sessions 

Requirements
• 3 to 5 years of human resources or job related  experience and a two year degree or completion of a specialized course of study in Human Resources
• Excellent oral and written communication skills
• Effective relationship building skills
• Proficiency in Outlook, Word, Excel and PowerPoint
• Attentive to detail with excellent organizational skills
•Ability to read and translate legal documents
For more information, please contact Judy Wills at 515-334-8152

Head Teller - Clive Office

Head tellers are responsible for the supervision of the branch tellers.  They perform all teller functions as well as solve problems and help with complex work-related matters.  They guide and advise tellers in the efficient handling of member needs.  It’s a lead position in the Teller line and will play a fundamental role in the selection of staff, overseeing the ongoing development of staff, providing or scheduling additional training and performing coaching and counseling.  The Head Teller must be knowledgeable of all products and services that are offered, meeting or exceeding monthly cross-sell requirements and leading by example. 
Work hours include a set schedule with varied hours Monday through Friday including Saturday mornings 8:45 am to 12:15 pm.

Job Description
• Interview and make hiring recommendations for teller staff
• Ensure well trained staff providing or scheduling additional training
• Establish and maintain effective employee relations
• Prepare monthly Teller schedule
• Perform cash replenishments and perform or oversee daily Vault Balancing, Cash Dispensing Machine balancing, Coin Machine balancing
• Order weekly cash supply and perform cash verification
• Assist tellers in balancing and investigating offages   
• Perform all teller functions on a daily basis relieving employees for breaks and lunch periods and filling in on an as need basis
• Maintain a high level of trust and confidentiality
• Perform weekly Teller coaching
• Conduct counseling and preparing write ups as needed
• Prepare and administer performance evaluations for staff
• Perform Quarterly Teller audits 

Requirements:
• Prior Teller experience
• Experience in a lead or managerial role
• High level of accuracy
• Proficient cash handling skills
• Ability to meet or exceed monthly cross-sell requirements
• Proficient computer skills and ability to use standard office equipment
• Exceptional member service skills and telephone manners
• Excellent oral and written communication skills
• Positive attitude and outgoing personality
• Ability to meet or exceed monthly cross sell requirements
For more information, please contact Judy Wills at 515-334-8152

Teller - Full-Time and Part-Time openings
Now Hiring for Ames, Clive and Johnston locations

While working as a teller, there are a regular set of daily procedures that include but are not limited to assisting members by answering the phone and performing a variety of financial transactions.  Communication skills are important with each encounter as tellers are typically the first point of contact.  Tellers must possess knowledge about the credit union’s products and services effectively cross-selling these to the members. 
Work hours include a set schedule with varied hours Monday through Friday including Saturday mornings 8:45 am to 12:15 pm.

Requirements
• Excellent phone and oral communication skills
• Excellent cash handling skills
• High attention to detail with excellent balancing skills
• Proficient keyboarding skills
• Effective relationship building skills 
• Ability to meet or exceed monthly cross sell requirements
• Positive attitude and outgoing personality
• May have to work at other locations on an as needed basis
For more information, please contact Judy Wills at 515-334-8152

Application for Employment