Mortgage Loan Servicing Specialist
Who we are:
UNusual. Unexpected. UNbanking. At Community Choice, we are known for thinking differently. We are talented group of misfits made up of travelers, artists, music-lovers, Hawkeyes, Cyclones, former athletes, wannabe athletes, video gamers, shoppers, HGTV watchers and wine sippers. Above all, we are ‘One Team’.
What you will do:
Our team and mortgage loan portfolio are both GROWING! You will help lead and transform our mortgage servicing department in the right direction!
Your role ensures our mortgage servicing department provides a seamless member experience that is unimaginably positive. This means using excellent communication skills when answering incoming requests from members as well as recommending ways to streamline servicing tasks.
You’ll plan and coordinate daily activities by prioritizing work to meet deadlines and goals, monitoring work in progress and making adjustments as needed. This will include setting up loans within the servicing system, ensuring the collection of monthly mortgage payments, and paying property tax bills and insurance premiums on time.
Knowledge and Skills you should have:
Three plus year prior mortgage experience required
One or more years experience servicing mortgage loans invested by Fannie Mae or Freddi Mac required
Prior leadership experience is preferred
Effective, task oriented communicator and team player with a desire to lead and work with others. Must have that natural ability to smile through thick and thin with a “no task is too big or too small” attitude and “get it done right” mentality. Self-motivated with a strong desire to continually learn and improve with an “in it to win it” mindset.